I will not rent through Go Rentals ever again. I have been a property owner, and have rented most of my life. We leased a property through Go Rentals for 12 months (the property was beautiful) and moved simply because it became too stressful to interact with Fay. I have never come across anything like the way Fay runs her business and treats clients; she was incredibly unprofessional. We needed to issue a notice to remedy breach from the RTA on multiple occasions to have urgent maintenance requests even acknowledged, much less remedied. Until that point every communication was ignored. When Fay did respond she was incredibly rude (borderline abusive). It was so stressful having to contact her because you were either ignored or spoken to appallingly. New to Queensland, we learnt a lot about the tenancy laws in Queensland by renting through Fay. The RTA were a wonderful help. If you do rent through Go Rentals, my advice would be to have the RTAs number on speed dial. How she still has her real estate license is beyond me.
We didnt even rent through this lady and she was a pain in the a***. Inquired about one property and she wanted to know the ins and outs of a dogs a***hole. Seriously Im talking 20+ questions. Then when we didnt attend the inspection she called us 5 times a day and left patronising messages on my voicemail. Run for your life.
I was disappointed. the lady minding the store, while everyone was away, was disrespectful and patronising. She argued with my mate and I was shooshed like a child multiple times. I am sure the rest of the staff are fine, but I have not come back to find out.
Fay was awesome helping me find a rental when I thought no one had what i wanted
Go Rentals and Faye Gough have been the best and fairest agents I have ever experienced in decades of renting properties. Faye has always done her best for us, seen promptly to any need for a repair or adjustment. I thoroughly recommend her and her staff at Go Rentals to any prospective client. She can be strict if she has to be but not unduly so and only with good reason.
Go Rentals is an Australian Real Estate Agency based in Bundaberg, Queensland. Go Rentals is located at 191 Bourbong St, Bundaberg Central QLD 4670, Australia.
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