Yes always very helpful where paying my bill. The only thing I would say is that each time we go there year after year never enough people at the desks to serve people. Perhaps a counter where we could go fairly quickly to pay our bill for the year. As at times the people talking need to spend considerable time with customers about various issues rightly so. But after awhile u do get tired of waiting plus there's only so much sitting room.
Best service I have ever experienced with Brendan in the travel section, I recommend him to everyone whether they are a member or not. I will never go anywhere else as I get above and beyond great service with him. The girls are also really helpful and really nice.
Very helpful staff large range of products competitive prices
Friendly faces and good service.
Rang 4 times... on the 5th left a message with my contact details asking them to call back. Still waiting three days later. However on the final attempt I accidentally rang the number under racq on the travel agents for Bundaberg I aged googled. I was connected to an independent / rival travel company (with a similar address) who were fantastic! Have since paid $15000 happily to them for our holiday. Looking forward to rebooking annually over the next decade but sadly for racq, not wasting my time trying to contact them . As a son of a lifetime member, and a long-term member myself, I'm extremely disappointed in the lack of service and discourtesy of not returning my call.David Robinson
RACQ Bundaberg Office is an Australian Insurance Agency based in Bundaberg, Queensland. RACQ Bundaberg Office is located at 249 Bourbong St, Bundaberg Central QLD 4670, Australia.
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